Privacy Policy

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At the Graffiti Removal Service, we are committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and engage with our services. By using our website and providing us with your information, you consent to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and physical address. We use this information to communicate with you, fulfill your service requests, and provide you with the best possible customer experience.

2. Log Data: Like many websites, we collect information that your browser sends whenever you visit our site. This may include your IP address, browser type, operating system, referring pages, and the date and time of your visit. We use this information to analyse trends, administer the site, track users' movements, and gather demographic information for aggregate use.

3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalise content, analyse website traffic, and track user preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but please note that some features of our website may not function properly without cookies.

How We Use Your Information

1. Service Delivery: We use the information we collect to provide and deliver our graffiti removal services, respond to your inquiries, and fulfill your requests.

2. Communication: We may use your contact information to communicate with you regarding our services, updates, promotions, or other relevant information. You can opt out of receiving such communications at any time.

3. Improving User Experience: We analyse user behavior and preferences to improve our website, services, and customer experience. This may include personalising content, tailoring recommendations, and optimising our website's functionality.

Information Sharing and Disclosure

1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services on our behalf. These providers have access to your information only as necessary to perform their functions and are obligated to keep it confidential.

2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to lawful requests for information from public authorities.

Data Security

We implement appropriate security measures to protect the information we collect against unauthorised access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Links to External Sites

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any external sites you visit.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided on our website.

Terms of Service

These Terms of Service ("Terms") govern your use of the Graffiti Removal Service website and the services we provide. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Intellectual Property Rights: The content, design, logos, trademarks, and other intellectual property displayed on our website are the property of Graffiti Removal Service or its licensors. You are prohibited from using, copying, distributing, or modifying any part of our website or its contents without prior written consent.

2. Use of Services: Our services are provided for the purpose of graffiti removal and related activities. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You are responsible for ensuring that any information or content you provide to us is accurate, complete, and does not infringe upon any third-party rights.

3. Service Limitations: While we strive to provide reliable and effective graffiti removal services, we cannot guarantee the complete removal of all graffiti in every situation. The success of our services may depend on various factors, including the type of surface, the nature of the graffiti, and external conditions. We will make reasonable efforts to achieve the desired results, but we cannot guarantee complete satisfaction in all cases.

4. Payment and Pricing: The pricing for our services is provided on a case-by-case basis and may vary depending on factors such as the size of the area, the complexity of the graffiti, and the location. We will provide you with a detailed quotation for the services requested, and payment terms will be agreed upon before the commencement of work.

5. Disclaimer of Liability: Graffiti Removal Service shall not be held liable for any damages, losses, or expenses arising from the use of our services or the content of our website. We do not guarantee the accuracy, reliability, or completeness of any information provided on our website. You acknowledge that the use of our services is at your own risk and that we shall not be responsible for any damage to property or personal injury resulting from the use of our services.

6. Termination: We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice or liability, for any reason whatsoever. Upon termination, you are no longer authorised to access or use our website or services.

7. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

8. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9. Changes to Terms: We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website and services after any modifications to the Terms constitutes your acceptance of the revised Terms.

Should you have any questions or concerns regarding these Terms of Service, please contact us using the information provided on our website.